🚚 Delivery Info
Shipping Policy
Last updated: March 2026 · gmshop.co.uk
🚚
3–15
Days UK Delivery
🎁
FREE
Free on All UK Orders
🌍
£14.99
International Shipping
How Your Order Gets to You
When you place an order on GM Shop, our fulfilment team picks, quality-checks and packs your item before shipping it directly to your door. You will not see any third-party branding — everything arrives as a GM Shop order.
1
Order Placed
You receive a confirmation email with your order number immediately.
2
Processing (1–3 Days)
Your item is picked, quality-checked and packed ready for dispatch.
3
Dispatched
Your order ships and you receive tracking details via email.
4
Delivered
Your order arrives at your door, branded as GM Shop.
Delivery Times & Costs
| Destination | Estimated Time | Cost |
|---|---|---|
| UK Standard — All Orders | 3–7 Business Days | FREE |
| UK Express | 1–3 Business Days | £7.99 |
| International | 7–21 Business Days | £14.99 |
⚠️
Delivery times are estimates and may vary during busy periods such as Black Friday, Christmas, and sale events.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. Use this to follow your parcel’s journey in real time.
- Tracking email sent within 24 hours of dispatch
- Live tracking available on our Track Your Order page
- SMS updates available depending on your carrier
- Contact us if no tracking update after 5 business days
✅
Can’t find your tracking email? Check your spam/junk folder or visit our Track Your Order page and enter your order number.
International Shipping
We ship worldwide at a flat rate of £14.99. International orders typically arrive within 7–21 business days depending on your location and local customs processing.
- Flat rate of £14.99 for all international orders
- Delivery in 7–21 business days
- Customs duties and import taxes are the buyer’s responsibility
- We are not liable for delays caused by customs clearance
ℹ️
International orders may be subject to customs checks outside our control. We declare all items at their correct value.
❓ Frequently Asked Questions
My order hasn’t arrived — what should I do?▼
Check your tracking number first. If there’s no update after 5 business days from dispatch, email us at info@gmshop.co.uk and we’ll investigate immediately.
Can I change my delivery address after ordering?▼
Address changes can only be made before dispatch. Contact us quickly at info@gmshop.co.uk with your order number and new address.
Do you ship to PO Boxes?▼
We are unable to deliver to PO Box addresses. Please use a full residential or business address when placing your order.
What if I’m not in when my parcel arrives?▼
Your carrier will leave a calling card with instructions to rebook delivery or collect from your local depot.
Need Help With Your Delivery?
Our team is here Monday–Friday, 9am–5pm GMT